Therese Callarota

Patient Care Coordinator

Therese joined our team in July 2025 as Patient Care Coordinator. She holds a B.S degree in Marketing from St. John’s University. Prior to joining The Hearing Connection, she built an extensive career in corporate procurement, most recently serving as an IT Procurement Manager for a large organization. As the first point of contact for many patients, Therese is the friendly voice on the phone and welcoming face in our office. She is dedicated to providing exceptional customer service and helping ensure that every patient has a positive and comfortable experience. A true team player, Therese is committed to supporting both our patients and colleagues while contributing to the continued success of The Hearing Connection.

Outside of work, Therese enjoys spending time with family and friends, reading, following her favorite sports teams, and taking advantage of the outdoors in the nice weather.

Academy of Doctors of Audiology (ADA) logo
American Academy of Audiology logo with a blue ear icon and sound wave line
“HearingUp” logo with the text “Network by Dr. Cliff” underneath
ATA logo with a multicolored “A” icon and gray lettering
Entheos logo with a purple circle pattern icon and the word “Entheos” in black and purple text
HTC logo in bold letters
Therese Callarota smiling in a clinic office portrait

Our Office

Phone Number
Hours
By Appointment
Monday: Closed
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 3:30 PM
Thursday: 9:30 AM - 4:00 PM
Friday: 9:00 AM - 5:00 PM

What We Do

Audiology Services in Massapequa, NY
Woman points to a chart on a computer monitor while talking with a seated patient across a desk
Hearing test booth with two women wearing headphones, separated by a window, smiling during the exam
Hearing Evaluations

We provide comprehensive hearing assessments, including tests for sensorineural hearing loss, to identify the degree and type of hearing loss and recommend the best solutions. We offer a full range of diagnostic tests for both adults and children.

If you’re hearing ringing or buzzing in your ears, we offer thorough evaluations and customized treatment plans to help reduce the symptoms of tinnitus.

We provide in-depth diagnostic testing to evaluate hearing health and detect any underlying conditions. Our expert audiologists ensure precise results to provide the best treatment options and hearing solutions.

From selection and fitting to cleanings and repairs, we support you through the entire hearing aid journey.

Hearing better goes beyond getting a hearing aid. We ensure every hearing aid is fitted with precision and care for optimal comfort and performance.

Having trouble with your hearing aid? We offer fast, reliable cleaning and repairs to restore your device’s performance.

Hearing Aids & Hearing Protection

Audiology Services in Massapequa, NY
Audiologist shows a small hearing device to a patient beside a computer screen with hearing test charts
Hearing Aids

We carry a wide range of modern, discreet hearing aids from trusted manufacturers including Oticon, Widex, Phonak, Starkey, Resound, Unitron, and Signia.

From swimming to loud work environments, our custom-fit earplugs provide the protection your ears need.

We offer the essentials to make your hearing aids perform their best. From batteries and cleaning tools to helpful accessories, you can rely on The Hearing Connection to keep your devices running smoothly and comfortably. We make it easy to maintain your hearing aids, extend their life, and ensure you’re getting the best possible sound every day.

Struggling to hear clearly in noisy places or during phone calls? Our assistive listening devices are designed to give you extra support in challenging listening environments—at home, work, or on the go. Discover simple tools that make everyday conversations easier and more enjoyable.

Supported Hearing Aid Brands