The Hearing Connection is an authorized provider of Phonak hearing aids in Massapequa, NY.
At The Hearing Connection, we believe that better hearing leads to a fuller, more connected life. This philosophy aligns closely with Phonak’s mission: “Well-Hearing is Well-Being.” Hearing isn’t just about volume – it’s about staying connected, protecting your cognitive health, and supporting emotional wellness.
Phonak hearing aids are thoughtfully designed to support all of this with personalized, comfortable, and high-performance technology. As your trusted provider of Phonak hearing aids in Massapequa, NY, we’re proud to offer the latest Phonak models and expert guidance to help you find the right fit for your lifestyle and hearing needs.
Phonak Hearing Aids
Phonak Infinio Ultra Line
The Phonak Infinio Ultra Line represents the next evolution in hearing technology, delivering elevated clarity, efficiency, and adaptability through advanced AI processing. Released in October 2025, this flagship upgrade enhances the foundational Infinio platform with smarter sound recognition, better battery performance, and simplified maintenance.
For many existing Phonak users, these improvements can be activated through an in-clinic firmware update, allowing current Infinio or Infinio Sphere devices to perform at an entirely new level without requiring new hardware.
Infinio Ultra R
A flexible, ultra-adaptive model powered by AutoSense OS™ 7.0, designed to automatically adjust to a wide range of environments. Ideal for patients seeking seamless performance in everyday listening.
Infinio Ultra Sphere
Engineered for complex and noisy situations, this model features Spheric Speech Clarity 2.0 and the breakthrough DEEPSONIC™ AI chip, the world’s first dedicated processor for real-time speech separation. This allows clearer understanding of multiple speakers from any direction, even in the most challenging soundscapes.
Key Features:
- AutoSense OS™ 7.0 adapts with 24% greater precision and is trained on 18× more sound scenarios, resulting in smarter environmental transitions and more natural listening.
- Spheric Speech Clarity 2.0 (Ultra Sphere only) enhances speech up to threefold in noisy settings by isolating voices and reducing background interference.
- Listening effort is reduced by up to 35%, supporting long-term comfort and decreasing auditory fatigue.
Phonak Virto Infinio
Phonak Virto Infinio is a custom in-the-ear (ITE) hearing aid released in 2025, built for those who want powerful performance in a discreet design. Each device is custom-molded to match the shape of your ear, giving you a snug, comfortable fit that lasts all day.
Packed with advanced sound technology, Virto Infinio delivers clear, natural hearing in a small, almost invisible shell, perfect for anyone who wants great sound without drawing attention.
Key Features:
- Custom-Made Fit: Each device is individually molded to the shape of your ear, ensuring a secure, comfortable fit that’s easy to wear all day.
- AutoSense OS 6.0: Automatically adjusts settings based on your surroundings, providing seamless hearing whether you’re in quiet, noisy, or dynamic environments.
- Durable & Water-Resistant: Rated IP68 for dust and moisture resistance, making it ideal for active lifestyles and daily wear.
- Multiple Technology Levels: Available in four tiers (I90, I70, I50, I30) to meet a range of hearing needs and budgets.
Phonak Audéo™ Sphere
Delivers crisp sound that adapts to any environment-whether you’re at home, out with friends, or enjoying music.
Key Features:
- Rechargeable battery for all-day wear
- Smart sound processing to enhance speech in noise
- Bluetooth for streaming calls, music, and more
Phonak Audéo Sphere Infinio
Perfect for everyday listening, this model improves clarity in noise and helps reduce listening fatigue.
Key Features:
- Compatible with CROS systems for single-sided hearing loss
- Roger Direct™ enabled
- Pairs with 8 Bluetooth devices, connects to 2 at once
Phonak CROS Infinio
Ideal for single-sided deafness, it wirelessly transmits sound from the non-hearing ear to the better ear.
Key Features:
- Hands-free streaming and calling
- Rechargeable battery
- Universal Bluetooth compatibility
Phonak Audéo Fit™
Designed for active users, this model tracks health data like steps and heart rate-along with superior hearing.
Key Features:
- Wellness tracking via the myPhonak app
- Tap control for quick access to features
- Connects to phones, TVs, and more
Phonak Audéo Lumity
Powered by AI, the Lumity boosts speech understanding even in tough listening environments.
Key Features:
- Bluetooth-enabled with access to the myPhonak app
- Personalized sound settings
- Remote audiology support
Phonak Slim
Combines ergonomic comfort with sleek design, great for glasses wearers or anyone wanting a discreet look.
Key Features:
- Stylish, low-profile fit
- Bluetooth streaming and control
- All-day rechargeable battery
Phonak CROS Lumity
Supports those with one-sided hearing loss by transmitting sounds to the hearing ear.
Key Features:
- Wireless transmission
- App connectivity and remote support
Phonak Naída Lumity
Made for severe-to-profound hearing loss, this powerful device scans your surroundings 700 times per second.
Key Features:
- Easy pairing with devices and accessories
- Rechargeable or disposable options
- Fine-tuning via app
Phonak Sky Lumity (For Kids)
Tailored for children, this model encourages learning and communication in all environments.
Key Features:
- SmartSpeech™ Technology
- Safe, tamper-proof design
- myPhonak Junior app support
Phonak Virto Paradise
A custom-molded, in-the-ear device that offers discreet design and excellent clarity in noise.
Key Features:
- Personalized fit
- Bluetooth streaming
- Battery options available
Phonak Hearing Accessories
We also carry a full line of Phonak accessories to help you hear better in challenging environments:
- Phonak Serenity Choice™ – Discreet earplugs that protect hearing while preserving speech clarity
- Roger On™ – A portable microphone that helps in noisy or distant settings
- Roger Select™ – A tabletop mic for group conversations
- TV Connector – Sends audio from your TV directly to your hearing aids
- PartnerMic – A lapel mic ideal for one-on-one chats
Older Phonak Models We Service
We continue to support and service legacy Phonak models, including:
- Phonak Audéo Paradise
- Phonak Naída Paradise
- Phonak CROS Paradise
- Phonak Sky Marvel
- Phonak Naída Link Marvel
- Phonak Virto B
- Phonak Audéo B
- Phonak Naída B
- Phonak Bolero B
Need a repair or maintenance on one of these models? We’re happy to help.
Frequently Asked Questions About Phonak Hearing Aids
What are the different levels of Phonak Lumity?
Lumity devices are available in L90, L70, L50, and L30 technology levels, with L90 offering the most advanced features.
What is Phonak Life?
Phonak Audéo Life™ Lumity is a waterproof, rechargeable model—perfect for active lifestyles and exposure to sweat or moisture.
How is Phonak Life different from Paradise?
Both offer excellent sound quality, but Life includes waterproof durability for extra protection.
Find the Right Phonak Hearing Aid in Massapequa, NY
At The Hearing Connection, we take the time to understand your needs and match you with the right Phonak solution. Whether you’re looking for sleek design, maximum power, or wellness tracking, you don’t have to make this decision alone.
Our Massapequa, NY audiologists are here to guide you every step of the way.
Contact us today to schedule your consultation and discover how Phonak hearing aids can help you hear and live better.
